Terms of Use

Sellers who have accepted the STDAVIDS.WALES Agreement will find a copy of the agreement with STDAVIDS.WALES under our ‘Terms of Use’ on the website. 

Participation Agreement

Welcome to STDAVIDS.WALES ("STDAVIDS.WALES", "its", "we", "us", "our") online Marketplace on STDAVIDS.WALES (the "Site").  Any person who wants to access the Site to buy or sell goods or services ("items") or to use the other features provided (collectively, the "Service") must accept the terms and conditions of this Participation Agreement without change. BY PRESSING "SIGN" BUTTON DURING REGISTRATION, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD AND AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS PARTICIPATION AGREEMENT. In particular, you acknowledge that you have read and understood the clauses in this Participation Agreement relating to: STDAVIDS.WALES's disclaimer of warranties; limitation of liability; protection and use of your personal data; and the manner in which STDAVIDS.WALES may make changes to this Participation Agreement at any stage.

This Participation Agreement is divided into three sections:

A. The Commercials

B. The Commitment between STDAVIDS.WALES and the ‘Community Partner’

C. General Conditions

D. Conditions relating specifically to Sellers

E. Conditions relating specifically to Buyers

 

A. The Commercials

Fee Table:

All purchases will be paid to STDAVIDS.WALES and Community Partners will receive payment for products by the 7^th of every month based on previous months’ successful sales activity, less STDAVIDS.WALES commissions as illustrated above.

We reserve the rights to alter the pricing model at anytime giving at least one month notice to all community partners.

 B. The Commitment between STDAVIDS.WALES and the ‘Community Partner’

2. As a community partner you are committed to help our community grow and thrive by promoting STDAVIDS.WALES at least once a week through your social channels (i.e. Facebook, Twitter, Instagram, etc.) and using the specified hashtag – #ethicalWales

 

C. General Conditions

1. Eligibility and Registration Requirements

1.1 Use of the Service is limited to parties that can lawfully enter into and form contracts under the laws of England and Wales (for example, minors are not permitted to use the Service).

1.2 Only visitors to the Site who register and enter into this Participation Agreement ("participants", "buyer", "seller", "you", "your" as the context requires) may participate in buying or selling on the Site using the Service.

1.3 If you are selling items as a trader in the course of your business, you are required by law to make that fact clear to potential buyers in your listing. You must provide us true and accurate information when registering and must maintain and update that information as applicable. You must not impersonate any person or use a name you are not legally authorised to use. You authorise us to use any information provided to us in registering to  verify your information (including any updated information), to obtain credit  reports about you from time to time while you are registered (including credit  reports about your spouse), and to obtain an initial credit authorisation from your  credit card issuer at time of registration. You must be issued with a major credit/debit card that is accepted on the Site and you must register that card with us, and your application for registration must otherwise be acceptable to STDAVIDS.WALES in its own absolute discretion.

1.4 To register you must provide your real name, address, phone number, e-mail address and a valid credit or debit card acceptable by STDAVIDS.WALES. You warrant to STDAVIDS.WALES that the information you provide during the registration process (and any notification of change of such information) is true and correct.

1.5 You are obliged to notify STDAVIDS.WALES of any changes to your registration information immediately.

1.6 STDAVIDS.WALES reserves the right to reject any registration and to refuse service to anyone for any reason, in its sole and absolute discretion.

1.7 If you provide false or incorrect registration information or do not notify STDAVIDS.WALES of changes to your registration information immediately, STDAVIDS.WALES reserves the right to terminate your account immediately and without notice to you.

1.8 You are solely responsible for maintaining the security of your password. You may not disclose your password to any third party (other than third parties authorised by you to use your account) and you are solely responsible for any use of or action taken under your password on this Site. If your password is compromised you must change your password.

1.9 Unless otherwise indicated, STDAVIDS.WALES itself and its affiliates may participate in Fixed Price Sales (as that term is defined in clause C.2.1). When STDAVIDS.WALES or its affiliates offer items for Fixed Price Sale, it is no different to any other seller engaged in a transaction and they will abide by the same obligations imposed under this Agreement as any other seller on this Site. In addition, employees of STDAVIDS.WALES are permitted to participate in their personal capacity (i.e., not as STDAVIDS.WALES employees, representatives or agents) in the transactions conducted through this Site subject to STDAVIDS.WALES's internal employee policy. STDAVIDS.WALES employees, representatives or agents, when participating in any transaction using the Service in their personal capacity, are subject to this Participation Agreement.

 

 

 

2. Fixed Price Sales

2.1 Under the Service, items are offered by sellers for sale at a fixed price ("Fixed Price Sales"). Unless otherwise agreed by us with the seller in advance in writing, the price of any items sold using the Service (including the applicable delivery charge) are displayed  inclusive of any customs, import, export, and excise duty, VAT and other taxes which may be  applicable and sellers may not charge or seek to charge the buyer, or allow the buyer to be charged, for any customs, import, export, and excise duty, VAT or other taxes which  are additional to the price displayed for the item on the Site.

2.2 For items listed for sale using the Service, sellers may only charge buyers a fixed delivery charge and such a charge will be priced in accordance with the Marketplace delivery charge schedule. Delivery charges will be displayed on the check-out page.

 

3. International sales

In listing an item for sale internationally, the seller may also have to comply with laws of the country in which the buyer resides dealing with, among other things, prohibitions on the sale, distribution or offering for sale of specific items.

For each item you list on the Site, you will provide to us the state or country from which the item ships.

 

5. Contract fulfilment

5.1 STDAVIDS.WALES will confirm each order to the seller and the buyer. Sellers must dispatch items sold within three Business Days once the order confirmation is made available to them. If and when STDAVIDS.WALES makes functionality available to the seller which allows seller to display a product availability message on the Site the seller must dispatch items sold in accordance with the product's availability stated on the Site at the time of the order. Sellers must provide a full refund to any buyer who remits payment, if the item cannot be shipped in accordance with this clause C.5.1. Sellers must provide the refund promptly via their STDAVIDS.WALES Seller Account in accordance with clause D.6.1, but in no case later than thirty (30) days following the date the order was confirmed or 3 calendar days after the maximum estimated delivery date stated on the Site at the time of the order (as the case may be).

 

5.2 Unless the buyer and seller expressly agree otherwise, the following terms and conditions will apply to the contract between the buyer and seller for the sale of the relevant item:

(a) All postage, customs, import, export and excise duty, VAT and  any other taxes associated with the Fixed Price sale (if applicable) will be  paid by the buyer and it is the seller's responsibility to determine, collect  and remit the applicable VAT, customs, import, export and excise duties and any other taxes  associated with the Fixed Price Sale. Unless otherwise agreed by us in advance in writing, the price of any items sold using the Service must be displayed  inclusive of any customs, import, export and excise duty, VAT and any other taxes associated with the Fixed Price Sale, which may be applicable and sellers will not charge  or seek to charge the buyer, or allow the buyer to be charged, for any customs, import, export and excise duty, VAT or other taxes which are additional to the price displayed for the item on the Site;

(b) Buyers are required to pay sellers in the currency in which the Fixed Price Sale is listed;

(c) The sale will be subject to any warranties implied under applicable law; and

(d) The contract between the buyer and seller will be governed by the laws of England (and expressly excluding the United Nations Convention on the Sale of Goods) and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of England and Wales.

 

6. STDAVIDS.WALES's Role

Buyers authorise STDAVIDS.WALES to act as their limited representative solely to conclude on their behalf sales contracts directly between them and the sellers for sales of goods via the Service. While STDAVIDS.WALES helps facilitate transactions that are carried out using the Service, STDAVIDS.WALES is neither the buyer nor the seller of the seller's items. STDAVIDS.WALES is not an auctioneer. STDAVIDS.WALES provides a venue for sellers and buyers to negotiate and complete transactions in accordance with the provisions of this Participation Agreement. STDAVIDS.WALES is not the agent of the seller. Accordingly, the contract formed at the completion of a Fixed Price Sale is solely between buyer and seller. Subject to any assignment under clause D.6.3, the enforcement of any contractual obligations arising out of the completion of a transaction using the Service is the responsibility of the buyer and seller that are party to that transaction. STDAVIDS.WALES is not obliged to mediate between buyers and sellers or enforce or execute fulfilment of any contract. Because STDAVIDS.WALES wants you to have a safer buying experience, STDAVIDS.WALES provides the STDAVIDS.WALES Guarantee in clause E.1 below, but otherwise buyers and sellers use the Site and the Service at their own risk. Subject to the terms of this Participation Agreement, the seller will resolve any subsequent dispute directly with the buyer, or under the STDAVIDS.WALES Guarantee described in clause E.1.7.

 

Termination

STDAVIDS.WALES may, in its sole and absolute discretion, terminate this Participation Agreement, access to the Site or the Service, or any current Fixed Price Sales immediately without notice if your participation agreement with any of the other STDAVIDS.WALES sites is terminated or for any breach of any of the terms of this Participation Agreement. Seller may terminate its participation in the Service at any time by giving notice to STDAVIDS.WALES.  STDAVIDS.WALES may terminate the seller's participation in the Service at any at any time by giving notice to the seller.  Upon termination, all rights and obligations of the parties under this Participation Agreement will be extinguished, except that such rights and obligations will remain in effect after such termination to the extent necessary to process any  orders placed prior to such termination for items listed by seller using the  Service (including, without limitation, any fees incurred under clause D.2 (and any other liabilities incurred under clause D.6).

 

8. STDAVIDS.WALES's Reservation of Rights

8.1 STDAVIDS.WALES retains the right to, if it considers it appropriate: immediately halt any Fixed Price Sale; prevent or restrict access to the Site or the Service; or take any other action to restrict access to or availability of or remove any objectionable material, feedback, ratings, inaccurate listings, inappropriately categorised items, unlawful items or items prohibited for listing on the Site under this Participation Agreement. STDAVIDS.WALES reserves the right and has absolute discretion but not an obligation, to remove, screen or edit any content that breaches these provisions or is otherwise objectionable. Without prejudice to generality of the rights in this clause C.8, and to any other rights that STDAVIDS.WALES may have in this Participation  Agreement, STDAVIDS.WALES reserves the right to refuse listings or to immediately remove  any listings where STDAVIDS.WALES objects to how you identify yourself on the Site  (including, but not by way of limitation, your name, branding or marks) and/or if you are otherwise making inappropriate use of your domain name contrary to  the requirements set out in clause C.10.4, and/or if you are otherwise in  contravention of the requirements set out in clause C.10.4.

8.2 Each participant, whether or not he or she is currently a buyer or seller, agrees that STDAVIDS.WALES shall be entitled to retain for  itself the interest, if any, paid on balances in all its bank accounts,  notwithstanding that some of that interest may be attributable to the time  taken for the exercise of the rights, and the performance of the obligations,  under this Participation Agreement.

 

10 Grants of Licence, Intellectual Property and Linking and Framing

10.1 Licenses (a) Your Grant. By entering into this  Participation Agreement and listing an item, you grant STDAVIDS.WALES and its  affiliates a non-exclusive, worldwide, royalty-free, perpetual, irrevocable,  right to exercise all copyright, database rights and rights of publicity over  the material displayed in your listings or in any other catalogue or product  information that you provide to us (excluding any of your logos, trademarks or  other similar branding), in any existing or future media, known or unknown, now  or at any later date. (b) STDAVIDS.WALES's Grant. STDAVIDS.WALES grants you limited non-transferrable license to each participant to make personal use only of the Site and the Service in accordance with this Participation Agreement. This license expressly excludes, without limitation: any resale or commercial use of  the Site and the Service; modifying, distributing, copying, republishing or  making any derivative of the Site or the Service; the collection and use of  participant e-mail addresses or other participant information, Ratings, Feedback or listings, or any data extraction or data mining whatsoever.

10.2 Intellectual Property Rights

Subject to the licence granted to you under Clause 10.1(b), STDAVIDS.WALES reserves all right, title and interest in its and its affiliates' intellectual property rights (including, without limitation, any patents, trademarks, service marks, registered designs, applications for any of the foregoing, copyright, database rights, design rights, know-how, confidential  information, trade and business names and any other similar protected rights in  any country) in the Site and the Service. Any goodwill accruing out of the use  of STDAVIDS.WALES's and its affiliates' trade marks, trade and business names and  service marks under this Participation Agreement will vest in STDAVIDS.WALES and its  affiliates, as the case may be.

10.3 Linking to the Site and prohibition on Framing

Despite anything else contained in this Agreement, you must ensure that each link (graphical, text or otherwise) to the Site  posted or maintained on any location by you or on your behalf, conveys users  directly to the Site, without displaying or performing any other advertisement, promotion or content (whether audio, visual, audio-visual or otherwise). In addition, you must not take any action, or assist, authorise or encourage any third party to take any action, that would cause the appearance or presentation of the Site as seen by users linking to the Site to be different from that seen by users who access the Site by hand-entering the applicable URL into a generally commercially available browser which has not been customised for a particular person or entity. Without limiting the generality of the foregoing, you must not, at any time, make use of any framing techniques or technologies, interstitial advertisements, pop-up windows or consoles or other similar items or techniques in connection with any link to or on the Site.

10.4 Linking off the Site

Sellers must not include any links (graphical, text  or otherwise) in any Fixed Price Sale listing on the Site, save where such  links convey users directly to another location on the Site, without displaying  or performing any other advertisements, promotions or content (whether audio,  visual, audio-visual or otherwise). Except as approved in advance in writing by STDAVIDS.WALES, you will not, and you will cause your affiliates not to, directly or indirectly (e.g.: through a Third Party (as defined below)):

(a) sell, barter, disclose or transfer to any Third  Party (which in this clause 10.4 shall mean any party other than you or your  affiliates ("Third Party")), any data acquired by you as a result of  any transaction using the Service (whether this is information that pertains to  the identity of a user and/or buyer, the order or referral information (here  meaning any information disclosing that a buyer purchased a product through the  Site, and/or any other personally identifiable information regarding any user and/or buyer), or permit any Third Party to have access to the same;

(b) send to any user or buyer of the Service any  non-electronic direct-mail marketing that promotes or advertises anyone  (including you and your affiliates);

(c) send to any user or buyer of the Service any  electronic communication except as necessary to complete any buyer's  transaction or to respond to a customer service enquiry made by such buyer  concerning such transaction;

(d) use any domain name (or any part of it) on the  Site and/or otherwise in any communications that you have with any user of the  Service and/or any buyer (by way of example but not limitation, you should not  use "www" ".com", ".co.uk" or similar domain name  identifiers);

(e) include in any communication made or authorised  by you with any user of the Service and/or any buyer including, without  limitation, in any order (including the packaging of the order and any  promotional pieces, invoices and alike sent with it), order confirmation and/or  other communication made in connection with the fulfilment of a transaction:

(i) any offer from or reference to any Third Party  and/or  (ii) any link or reference to any website other than the Site (or otherwise  seek to direct any person to any website other than the Site), except that you  may include in any communication to a buyer links or references (or otherwise  direct such buyer to your website solely in connection with your fulfilment of,  or as necessary to provide customer service with respect to such applicable  purchase);  (iii) any reference to domain names;

(f) target (on any basis via any means) unsolicited  communications of any kind to any user of the Service and/or any buyer. You will comply with the Data Protection Act 1998, including, but not limited to, the Seventh Principle.

 

11 Data Protection and Privacy

11.1 STDAVIDS.WALES uses your personal data in the manner set out in the Privacy Notice and as further described in this Participation  Agreement (e.g.: in clauses 5 and 9.1), which is incorporated into this  Participation Agreement by reference, in so far as it is applicable to personal  data collected or used in connection with the Site and the Service. By using  the Service and the Site, you consent to the collection and use of your  personal data by STDAVIDS.WALES in the manner set out in the Privacy Notice. If we decide to change our Privacy Notice, we will post those changes on the Privacy Notice page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. You should check the Privacy Notice frequently for changes. Please note that the information you provide to us in using the Service and the Site will be transferred outside the  European Economic Area for the purposes of processing by STDAVIDS.WALES and its  affiliates and in order to maintain customer accounts for you at other STDAVIDS.WALES  sites. By using the Service and the Site, you consent to this transfer.

 

 

11.2 Unless otherwise authorised or consented, you agree not to use any information regarding other participants that is accessible from the Site, except to enter into and complete transactions conducted via the Site. You agree not to use any such information for purposes of solicitation, advertising, unsolicited e-mail or spamming, harassment, invasion of privacy or otherwise objectionable conduct.

 

12 No Warranties

12.1 Disclaimer of Warranties. THE SITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" BASIS. STDAVIDS.WALES MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING  WITHOUT LIMITATION: (a) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR  A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (b) THAT THE SITE OR THE  SERVICE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR; (c) THE INFORMATION,  CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE WILL BE AS REPRESENTED BY  SELLERS, AVAILABLE FOR SALE AT THE TIME OF LISTING, LAWFUL TO SELL, OR THAT  SELLERS OR BUYERS WILL PERFORM AS PROMISED. (d) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND (e) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF STDAVIDS.WALES. TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, STDAVIDS.WALES DISCLAIMS ANY AND ALL SUCH WARRANTIES.

 

12.2 General Release. BECAUSE STDAVIDS.WALES IS NEITHER THE BUYER NOR THE SELLER OF THE SELLER'S ITEMS, IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH OF YOU RELEASE STDAVIDS.WALES (AND ITS EMPLOYEES, REPRESENTATIVES  AND AGENTS) FROM CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY  KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND  UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

 

 

13 Limitation of Liability

13.1 TO THE FULLEST EXTENT PERMITTED AT LAW, STDAVIDS.WALES  WILL NOT BE LIABLE (WHETHER IN CONTRACT, TORT--INCLUDING NEGLIGENCE, OR UNDER  ANY STATUTORY IMPLIED TERM) FOR ANY DAMAGES OF ANY KIND INCLUDING WITHOUT  LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL  DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE OR  LOSS OF DATA) ARISING OUT OF OR IN CONNECTION WITH THE PARTICIPATION AGREEMENT,  THE SITE, THE SERVICE, THE INABILITY TO USE THE SERVICE OR THOSE RESULTING FROM  ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR FEEDBACK OR  RATINGS POSTED TO THE SITE OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE,  WHETHER OR NOT STDAVIDS.WALES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

13.2 Despite anything else contained in this Agreement, neither party excludes any liability for death or personal injury to  the extent only that it arises as a result of the negligence of that party, its  employees, agents or authorised representatives.

 

 

14 VAT and other taxes on the sale of goods and/or services by Sellers

You agree that it is the seller's responsibility to determine whether VAT, customs, import or export duties, excise taxes or other taxes apply to the sale of goods and services to the buyer and to collect, report and remit the correct tax, as applicable, to the appropriate tax authority. You agree that, unless otherwise agreed by us with a seller in advance in writing, the price stated by any seller for any goods or services offered on the Site is inclusive  of any VAT, customs, import or export duty, excise tax or other tax that the seller may be  required to remit in connection with such sale. You also agree that STDAVIDS.WALES is  not obliged to determine whether VAT or other taxes apply to any sale of any  goods or services by a seller to a buyer on the Site and is not responsible for  collecting, remitting or reporting any VAT or other taxes arising from such  sale.

 

15 General Provisions

15.1 Entire Agreement

This Agreement incorporates by this reference all  terms, conditions, policies, guidelines and other information on the Site  concerning the Site or the Service, including but not limited to the Privacy  Notice and Conditions of Use & Sale and constitutes the entire agreement of  the parties with respect to the subject matter hereof and supersedes and  cancels all prior and contemporaneous agreements, claims, representations and  understandings of the parties in connection with the subject matter hereof.

15.2 Third-Party Beneficiary

STDAVIDS.WALES is not your fiduciary or trustee. Nothing expressed or mentioned in or implied from this Agreement is intended or shall be construed to give to any person other than the parties hereto any legal or equitable right, remedy or claim under or in respect to this Agreement. This Agreement and all of the representations, warranties, covenants, conditions and provisions hereof are intended to be and are for the sole and exclusive benefit of STDAVIDS.WALES and its affiliates, you, and  relying buyers or sellers.

15.3 Severability

If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

15.4 No Waiver

STDAVIDS.WALES's failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver of STDAVIDS.WALES's right to subsequently enforce such provision or any other provisions of this Agreement.

15.5 Variations

This Participation Agreement may only be amended or modified in writing (which may be represented electronically) and only in the manner set out in the remainder of this clause. STDAVIDS.WALES reserves the right to change any of the terms and conditions contained in this Agreement or any policies or guidelines governing the Site or Service, at any time and in its sole and absolute discretion. Any changes will be effective upon posting of the revisions on the Site. All notice of changes to this Agreement will be posted on the Site for thirty (30) days. You are responsible for reviewing the notice and any applicable changes. Changes to referenced policies and guidelines may be posted without notice to you. YOUR CONTINUED USE OF THIS SITE AND THE SERVICE FOLLOWING STDAVIDS.WALES'S POSTING OF ANY CHANGES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR MODIFICATIONS. IF YOU DO NOT AGREE TO ANY CHANGES TO THIS AGREEMENT, THEN YOUR ONLY REMEDY IS TO CEASE USE OF THE SERVICE OR THIS SITE.

15.6 Notices

Notices can be sent to you at the e-mail address you provided to STDAVIDS.WALES or posted on the Site. You may send notices to STDAVIDS.WALES as follows:

 

STDAVIDS.WALES

Flat 13-14, Cross Square,

St Davids

Attn. The Director

 

15.7 Governing Law

This Participation Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales.

 

D. Conditions relating specifically to Sellers

1. Seller's Obligations with respect to Listing Items

1.1 Sellers Warranties. By listing an item in a Fixed Price Sale:

1.1.1 you represent a warrant to prospective buyers that: (a) you are the true owner of the item or are properly authorised to sell the item by the true owner and are able to transfer good title to the item free from any third party claims, liens or encumbrances; and (b) the listing is accurate, current and complete and is not misleading or otherwise deceptive;

1.1.2 Unless we have agreed with you in advance and in writing to the contrary, you represent and warrant to STDAVIDS.WALES that: if you are a business, you are duly organized, validly existing and in good standing under the laws of the state or country in which your business is registered. In any event, you represent and warrant to STDAVIDS.WALES that: (a) item is safe and bears  any marking and labelling required under applicable law e.g. a "CE"  mark.

1.1.3  Customer Service and Other Non-Price Terms.  You will ensure that the customer service you provide and each other non-price term on which you offer or sell an item on or through the Site are at least as favourable to customers as the most favourable customer service and other corresponding terms offered by you or your affiliates for that item on or through any Sales channels and other means (other than physical stores) through which you or your affiliates offer or sell products, including without limitation online channels, mobile device applications, catalogues, third party platforms or marketplaces, and other electronically-enabled channels (“Non-Physical Sales Channel”).

1.1.4 Returns and Refunds. For all of your products you will accept and process returns, refunds and adjustments in accordance with this Participation. We will provide any such payments to the Buyers (which may be in the same payment form originally used to purchase your product), and you will reimburse us for all amounts so paid. We may offset such payments against any amounts to be remitted or paid by STDAVIDS.WALES to Seller under this Agreement or seek reimbursement from you via any of the means authorised in this Participation Agreement. You will promptly provide refunds and adjustments that you are obligated to provide under the applicable STDAVIDS.WALES return policies and as required by law, and in no case later than thirty (30) days after the obligation arises.

1.1.5  Content and Other Information.  You will ensure that all content and other information you provide to us regarding each item you offer or sell on or through the Site are of at least the same quality, completeness, and accuracy as the highest quality and most complete and accurate content and other information displayed or used by you or your affiliates for that item on any Non-Physical Sales Channel.

1.2 Compliance with Applicable Law

You further warrant that the sale or distribution of the item is not in breach of applicable law (including, where items are sold internationally, the law of the destination country). This responsibility  includes, but is not limited to, ensuring that (a) any items sold are safe, (b)  any items sold bear a "CE" or any other mark where required by  applicable law, (c) any items sold are appropriately packaged and labelled as  required by applicable law, (d) any items sold otherwise comply with all  applicable law regarding their sale. You will audit the products that you sell on a regular basis (at least monthly) to ensure on-going compliance with this obligation. You will also advise the buyer of any age or other restrictions that apply to the sale of any products that you sell.

 

2. Seller's Fees

2.1 By listing an item on the Site for Fixed Price Sale, you agree to pay the fees set out in the Fee Table above, which is incorporated into this Agreement by reference. We may, in our sole and absolute discretion, waive, reduce, or reverse charges or fees for a specific transaction.

2.2 All fees listed in the Fee Schedule are in Great Britain Pounds Sterling, and are exclusive of VAT, unless stated otherwise. The Fee Schedule may vary in the future. The Fee Schedule in effect at the time of the order processing regarding the relevant item will govern the transaction. You should check the fees and terms each time you participate in a  Fixed Price Sale. All fees are payable upon demand (except for subscription fees which are due periodically without demand as set out in the Fee Schedule).  By listing an item for Fixed Price Sale on the Site, you authorise STDAVIDS.WALES to charge your credit /debit card or, where applicable, to debit your STDAVIDS.WALES Seller Account, for all and any amounts due in the manner and at the times set out in the Fee Schedule.

2.3 VAT on seller fees. The seller fees are subject to VAT where applicable and will be paid by the seller at the time of payment  of the corresponding fees.

2.4 In order for you to not be charged VAT by STDAVIDS.WALES, you must provide  STDAVIDS.WALES with a valid VAT registration number from your tax authority, or evidence that you are in business, and you  must agree to and acknowledge the conditions set out below:

2.4.1 You warrant and represent that the VAT registration number you submit to STDAVIDS.WALES belongs to the business you operate, and that  business is established in one of the European Union countries;

2.4.2 You warrant and represent that all  transactions on your STDAVIDS.WALES Seller Account will be business-related  transactions made by the business associated with the VAT registration number, or the evidence of being in business, you submit to STDAVIDS.WALES;

2.4.3 You warrant and represent that the VAT  registration number, or the evidence of being in business, and all other information provided by you is true, accurate  and current and you will immediately update any such information held by STDAVIDS.WALES  in case of any changes;

2.4.4 STDAVIDS.WALES reserves the right to request  additional information and to confirm the validity of your STDAVIDS.WALES Seller  Account information (including your VAT registration number) from you or  government authorities and agencies as permitted by law and you irrevocably  authorise STDAVIDS.WALES to request and obtain such information from such government  authorities and agencies. Further, you agree to provide any such information to  STDAVIDS.WALES upon request.

2.4.5 STDAVIDS.WALES reserves the right to charge you any applicable unbilled VAT if you provide a VAT registration number, or evidence of being in business, that is determined to be invalid. You irrevocably authorise STDAVIDS.WALES to debit your credit card for any such unbilled VAT.

 

3. Prohibited Acts, Security Measures

3.1 Sellers must:

(a) sell all items on his or her own account and  must not represent that he or she is selling on behalf of any third party; and

(b) not use the Service or the Site in the  contravention of any applicable law nor permit or assist others to do so.

 

3.2 As a security measure, we may, but are not  required to, impose transaction limits on some or all buyers and sellers  relating to the value of any transaction, disbursement or adjustment, the cumulative value of all  transactions, disbursement or adjustment, during a period of time, or the number of transactions per day or  other period of time.

 

4. Order information

Each sale of an item agreed via the Site is recorded in the relevant seller's STDAVIDS.WALES Seller Account using our standard procedures. The seller may request Seller's Transactions from STDAVIDS.WALES which will then provide an updated account with 5 business days.  Seller waives any right it may have to assert a claim against STDAVIDS.WALES with respect to the Site and the Service when dispatching an item to an address other than the address provided in respect of that item in the STDAVIDS.WALES Seller Account.

 

5. Procedures and Guidelines

You agree to abide by the procedures and guidelines, for conducting Fixed Price Sales, which are incorporated by reference into, and made part of, this Participation Agreement.  The procedures and guidelines contained in the Help section explain the processes and set out acceptable conduct and prohibited practices. We may change these procedures and guidelines in the future in accordance with clause.

 

6. Payment, refunds, adjustments and seller's reserve

6.1 A buyer must  pay via the Service for an item purchased via the Site with any major credit or  debit card accepted on the Site. Sellers shall not invoice buyers off the Site, and all seller-initiated refunds or adjustments for purchases made via the Site must be initiated by the Sellers via their STDAVIDS.WALES.

We will provide such refunds or adjustments to the buyer (which may be in the same payment form originally used to purchase your product via the Site) and you will reimburse us for all amounts so paid.

6.2 The amount due and payable to each seller under  this Participation Agreement at any time shall be the total amount paid by  buyers for the seller's items since the seller last received payment via the  Service for the seller's items ordered on the Site, less (i) any fees due to  STDAVIDS.WALES under clause D.2, (ii) any refunds, adjustments, or other amounts paid to buyers under clause D.6.1, (iii) any refunds due to holidays in the United Kingdom). On occasion, payment may be by paper cheque sent to the seller's postal address, for instance, if the seller's bank will not accept  an electronic transfer to the Seller's Bank Account.

6.3 A payment made by a buyer in respect of a particular item will not be due or payable to a seller (or if paid, shall be reimbursed by the seller to us), and we will not be liable to the seller if:

(a) we, in our sole and absolute discretion, (i) decide  to pay the buyer in relation to that item under the terms of the STDAVIDS.WALES Guarantee, (ii) determine that the seller cannot promptly deliver the item  under clause C.5.1 or the seller has otherwise breached the provisions of this  Participation Agreement and we initiate a refund to the buyer, (iii) do not permit  a transaction or disbursement to proceed where any limit established by us for  a security reason would be exceeded, or (iv) permit a buyer to withdraw from a  transaction because the Service is unavailable following the commencement of a  transaction;

(b) we discover the payment is erroneous or relates  to a duplicate transaction,

(c) the payment is the subject of a chargeback from  the buyer's credit card issuer or bank.

Where reimbursement by the seller is required under this clause 6, without notice to the seller we may obtain such reimbursement by (i) deducting the amount from the seller's Reserve in clause D.6.4 or any future payments that would otherwise have been owed to the seller, (ii) reversing any transfer to the Seller's Bank Account, (iii) charging the seller's credit card, or (iv) seeking such reimbursement from the seller by any other lawful means.

In the event that we elect not to recover from the  seller a buyer's chargeback, failed payment, or other payment reversal (a  "Payment Failure"), we will assume the debt associated with the  Payment Failure and the seller irrevocably assigns to STDAVIDS.WALES all rights, title  and interest that the seller has in and associated with that debt.

6.4 In order to secure the seller's performance of the potential refund and reimbursement obligations under clause D.6, the seller agrees to maintain at all times a pending payment amount equal to the sum of the immediately preceding 14 days of sales activity and any pending deductions under clause D.6 (a "Reserve"). STDAVIDS.WALES may require a higher Reserve, or allow a lower Reserve, as it may determine in its sole and absolute discretion having regard to the rate of chargebacks, refunds, adjustments or other indicators of performance problems related to the seller's use of the Service, or as may be imposed by any payments processor. In order to help maintain the Reserve, payments may be made to the Seller's Bank Account on a rolling 14-day cycle ("Payment Date"), based on the original date of the seller's registration, or on the next Business Day if the scheduled Payment Date falls on a non-Business Day. If the seller requests a change to the scheduled Payment Date, the 14-day cycle will be reset to the requested Payment Date. When the seller initially provides or later changes his or her Seller's Bank Account information, the seller must wait 14 days to request a transfer to that Seller's Bank Account within the 14-day cycle. Subject to the foregoing, after an initial 14 days of sales activity, the seller may request transfers to the Seller's Bank Account at any time within the 14-day cycle.

6.5 We will bear the risk of credit card fraud (i.e. fraudulent purchase arising from the theft and unauthorised use of a third party's credit card information) occurring in connection with a buyer's authorised credit card payment, and Seller will bear all other risk of fraud or loss; provided, that we will not bear the risk of credit card fraud in connection with any of Seller's products (except those products, if any, that are fulfilled using the Fulfilment by STDAVIDS.WALES service) that are not fulfilled strictly in accordance with the order information and shipping information that we provide you.

7. Notwithstanding the provisions of clause D.6.4, if we reasonably conclude, based on information available to us, that seller's actions and/or performance in connection with the Service may result in disputes, chargebacks or other claims, then we may  in our sole and absolute discretion delay initiating any remittances and  withhold any payments to be made or that are otherwise due to seller in  connection with the Service or this Agreement for the shorter of: (a) a period  of 90 days following the initial date of suspension; or  (b) completion of  any investigation(s) regarding any seller actions and/or performance in  connection with this Agreement.
8. All notices will be sent by e-mail or will be posted on the Site. We will send notices to the seller at the e-mail address maintained in STDAVIDS.WALES's records for the seller. The seller will monitor his or her e-mail messages frequently to ensure awareness of any notices sent by us. The seller will send notices to us at our current e-mail address published on our Site. E-mail notices are deemed written notices for all purposes for which written notices may be required. E-mail notices are deemed received the Business Day after transmission if properly addressed to the intended recipient. If not sent by e-mail, notice to be sent from within the UK may be provided in writing and mailed with Royal Mail, postage paid, First Class mail properly addressed or personally delivered by express courier such as DHL. Notices to be sent from outside the UK may be sent by a carrier and method equivalent to Royal Mail First Class mail. Mail is properly addressed if sent by us to the address maintained in our records for the seller. First Class mail is properly addressed if sent by the seller to the current address published by us on our Site. Mail is deemed received three Business Days after it is deposited with Royal Mail. A notice sent by express courier is deemed received when personally delivered to the intended recipient or to a person with apparent authority to receive such delivery on behalf of the intended recipient.

 

E. Conditions relating specifically to Buyers

1. The STDAVIDS.WALES Guarantee

1.1 STDAVIDS.WALES WANTS YOU TO HAVE A SAFE BUYING EXPERIENCE. IF THE BUYER OF AN ITEM HAS PROVIDED PAYMENT TO THE SELLER, BUT THE  SELLER DID NOT DELIVER THE ITEM, OR, IF THE BUYER RECEIVED THE ITEM, BUT IT WAS  MATERIALLY DIFFERENT FROM THE SELLER'S DESCRIPTION OF THE ITEM, STDAVIDS.WALES WILL PAY  THE BUYER UP TO £2,500 OF THE PURCHASE PRICE, INCLUDING SHIPPING CHARGES SUBJECT  TO THE FOLLOWING CONDITIONS. THE FOLLOWING CONDITIONS APPLY TO THE STDAVIDS.WALES GUARANTEE:

(1) THE BUYER PURCHASED THE ITEM ON STDAVIDS.WALES MARKETPLACE AND PAID VIA THE SERVICE.

(2) THE BUYER MUST WAIT 30 DAYS OR SHOULD THIS OCCUR FIRST, THREE (3) DAYS AFTER THE ESTIMATED DELIVERY DATE, BUT NOT LONGER  THAN 90 DAYS, AFTER THE ORDER DATE TO REQUEST PAYMENT FROM STDAVIDS.WALES UNDER THE  STDAVIDS.WALES GUARANTEE AND SUBMIT THE GUARANTEE SUBMISSION FORM;

(3) THE BUYER MUST PROVIDE THE REQUIRED INFORMATION ON THE GUARANTEE SUBMISSION FORM TRUTHFULLY AND ACCURATELY TO RECEIVE PAYMENT;

(4) THE BUYER IS LIMITED TO A LIFETIME MAXIMUM OF THREE CLAIMS ACROSS STDAVIDS.WALES SITE; AND

(5) THE BUYER MUST NOT REQUEST A CHARGEBACK FOR THE FIXED PRICE PURCHASE FROM THE ISSUING BANK.

1.2 You warrant and represent to STDAVIDS.WALES that the information you provide on the Guarantee Submission Form will be true and correct.

 

2. Payments

2.1 A buyer must pay via the Service for an item purchased via the Site, with any major credit or debit card accepted on the Site under the terms and conditions published on the Site at the time of order processing.  After the credit or debit card charge is approved, and the buyer's order is confirmed to the seller, the seller is obliged to dispatch the item sold in accordance with clause C.5. The buyer will resolve any dispute directly with the seller, or under the STDAVIDS.WALES Guarantee described in Clause E.1.1. Sellers shall not invoice buyers, and buyers must not accept seller's invoices, off the Site. All refunds for purchases made via the Site must be initiated by the Sellers and may only be accepted by buyers via the Site.  

2.2 STDAVIDS.WALES sets limits on the amount and number of transactions completed through the Service during a set time period ("Velocity Limits") for both buyers and sellers. For security reasons, STDAVIDS.WALES does not disclose Velocity Limits. Velocity Limits are different from the credit limits set by your credit/debit card issuer.

 

3. Buyer's fees

Although STDAVIDS.WALES does not currently charge buyers any fees to use the Service and the Site, it reserves its right to do so in the future.

 

4. Prohibited acts

Buyers must not:

4.1 Whether by themselves or in conjunction with other participants, manipulate transactions in ways that are unfair to other participants or users; and

4.2 use the Service or the Site in the contravention of any applicable law nor permit or assist others to do so.

 

5. Inspection of items

Buyers must inspect any item purchased from a seller immediately upon receipt to ensure that it accords with any description given by the seller in the item's listing and to ensure that the product is safe.